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Proactive Intelligence Alerts

Know Sooner,
Act While It Is Small.

An early-warning system for your organization. At the end of each day, week or month, BeSync’d’s AI reads the work updates your teams shared and raises anything blocked, at risk or out of the ordinary as a rated alert. Each alert is raised well before the problem turns into a missed date.

Each alert is written in plain language, rated Critical, Recommended or Info, and lists the update entries it was drawn from, so checking an alert means reading a few entries. A period with nothing unusual in it raises no alerts.

3 levels
Critical, Recommended and Info, so the most serious alert is read first
Daily
Or weekly, or monthly, chosen by each person for the organization or a department
Every source
Each alert lists the update entries it was drawn from
Quiet by default
A period with nothing blocked, at risk or unusual raises no alerts
From four ordinary updates to one rated alert

The Warning Was Already in the Week’s Work.

Nobody escalated anything. The signs were in updates people wrote as they worked: a pack sent and never acknowledged, a team absorbing overflow again, a checkpoint that passed quietly.

Read Together at the End of the Week

When the week closed on Friday, BeSync’d read the organization’s updates from Monday to Thursday as one set, including four that nobody had flagged.

Raised as One Critical Alert

The alert said the Halton go-live was 11 days out with its sign-off unmoved, two teams were waiting on it, and Platform had no room left to absorb a slip.

Confirmed by Reading Four Entries

The alert’s Sources list showed the four updates, so the delivery lead checked the alert in a minute and made one phone call on Monday morning.

A delivery lead leans against a bright office windowsill on a quiet morning, a phone held loosely at one side with its screen turned away, looking across the calm, near-empty office toward the right of the frame, mildly satisfied.
Updates nobody flagged Mon–Thu
“Sign-off pack went over to Halton this morning.” Delivery · Monday
“Picking up the overflow again this sprint.” Platform · Tuesday
“Moved the migration checkpoint to next sprint.” Data · Wednesday
“Still waiting on Halton to book the cutover call.” Delivery · Thursday
No new process, and nobody filing concerns

How an Alert Is Decided

BeSync’d works from the updates your teams already share. Four steps turn a period’s updates into alerts, and a routine period ends with none.

Read

The Whole Period Is Read Together

At the end of each day, week or month, the AI reads every update shared in that period as one set, so a problem spread across several teams shows up as one alert.

Raised

Raised Only When Something Needs Attention

Alerts cover work that is blocked or at risk of missing a commitment, a breached policy or SLA, an escalating risk, or an urgent customer signal. Completed and on-track work never becomes an alert.

Rated

Rated and Checked Against Your Documents

Each alert is rated Critical, Recommended or Info. Where stored policies, SLAs or plans relate to the alert, the AI reads them and changes the rating only when they give clear evidence.

Current

Built Only from This Period

Every alert is drawn from the current period’s entries. The previous period’s summary is read only as background, so last week’s news is not raised again as this week’s alert.

In the app and in the inbox

Where Alerts Show Up

Alerts sit beside the briefings they relate to, and each person can also have them emailed at the end of every period.

An Alerts Tab Beside Each Briefing

Org Briefing, Department Activity and Team Briefing each have an Alerts tab. The page’s date control picks the day, week or month, so an earlier period’s alerts are a click away.

One Email When the Period Closes

Anyone who turns on alert email gets one email at the end of the period. The email lists up to eight Critical and Recommended alerts, most serious first, with a link to every alert in the app, Info included.

Subscriptions and email levels

Choose What Reaches You

Each person picks the alerts to follow and decides which of them are worth an email. The app always keeps every alert.

Follow the Organization or Any Department

Tick the organization, or any department your role can see, for daily, weekly or monthly alerts. Each box is a separate subscription, so one department can be followed daily and the organization weekly.

Choose Which Alert Levels Trigger an Email

Alert email is off until it is turned on, and each cadence has its own level. At Recommended, an email goes out when a Recommended or Critical alert is raised; at Critical, only when a Critical one is.

Set Up for Someone Else

An owner can set up these subscriptions for any member from the Team page. A manager can do the same for members whose roles the manager can manage, in departments the manager can see.

Who sees what

Alerts Follow the Access Each Role Already Has

When the organization’s plan includes alerts, who can see them comes from the roles and departments already set up. The only new decision is which roles get department alerts.

Organization Alerts

Open to owners and to any role that can open the Org Briefing, so the people who read the organization’s briefing also see its alerts.

Department Alerts

Open to roles an owner has given Alerts access, for the departments each person can already see. The Alerts access setting is off for every role until an owner turns it on.

Sources Filtered for Each Reader

Each alert is written once for its scope, like the briefing beside it. The Sources list under the alert shows each reader only the entries that reader can open.

No Separate List to Maintain

Access comes from the roles and departments the organization already has, so a change to someone’s role carries straight through to the alerts they can see.

Where alerts come from

Built from the Work Your Organization Chose to Share

An alert can only be as early as the updates behind it, and a voice update takes seconds to record.

How Updates Are Captured

Alerts are written from the same update entries as the briefings: voice updates, connectors (such as Slack, GitHub and Trello), and your own systems through the Sync API. The AI reads only what the organization has connected or people have shared.

If a connected tool loses access, owners and admins are told in the app and by email, with a link to reconnect it.

Voice work updates Primary source
Slack, GitHub, Trello and more Connectors
Your own systems Sync API
A connection loses access Owners and admins told
Questions people ask first

FAQs

What does the AI actually read?

The update entries your organization shares into BeSync’d, from voice updates, connectors and the Sync API, plus the stored documents the AI checks ratings against. The AI reads nothing the organization hasn’t connected or people haven’t shared.

How is severity decided?

In two steps. The AI first rates each alert from the period’s entries, by how much business impact the issue has and how urgent it is. Where stored policies, SLAs or plans relate to the alert, the AI then reads them and changes the rating only when they give clear evidence, for example raising an alert to Critical when a document confirms an SLA breach.

Will the same alert come back every day?

Not as news. Each alert is written only from its own period’s entries, and the previous period is read as background. A problem that is still turning up in new updates can be raised again, because it is still happening.

Who can see an alert?

Organization alerts are open to owners and to any role that can open the Org Briefing. Department alerts are open to roles an owner has given Alerts access, for the departments each person can see. The Sources list under each alert shows only the entries the reader can open.

Can I stop alerts emailing me without losing them?

Yes. Turn alert email off, or set its level to Critical, and every alert is still in the Alerts tab in the app. Email only decides what reaches the inbox.

Can I see last week’s alerts?

Yes. The Alerts tab follows the page’s date control, so choosing an earlier day, week or month shows that period’s alerts. While the current period is still open, the tab shows the last completed one.

How is an alert different from a briefing?

A briefing is an account of a period, one that arrives on a schedule or one you open when you want it, and it covers that period whether or not anything happened. An alert is raised because something needs attention, and its rating says how much. Most organizations run both, from the same updates. See role-based briefings

How is an alert different from an agent workflow?

An alert tells a person. A workflow takes the action. Most organizations want both.

Early, rated and checkable

The best time to hear about a problem is while it is still small.

Connect the tools your teams already use and have an owner give the right roles Alerts access. Each person then picks the scopes and cadences to follow and the alert levels that trigger an email.

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